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Privacy Policy

Last updated: February 14, 2026

1. Introduction

This Privacy Policy explains how BoxQR ("BoxQR", "we", "our", or "us") collects, uses, discloses, and safeguards information when you use the BoxQR website, applications, and related services (collectively, the "Service"). BoxQR is operated by Bowman Ventures LLC, a Georgia limited liability company.

2. Information We Collect

2.1 Information You Provide

We collect information you provide directly to us, including:

  • Account information such as your name and email address when you create an account
  • Subscription and billing information (payments are processed by Stripe and we do not store full payment card details)
  • Content you create or upload, such as box names, descriptions, locations, item lists, notes, and photos
  • Photos you choose to submit for AI item detection (see Section 6 below)
  • Communications you send to us, including support requests

2.2 Information Collected Automatically

When you use the Service, we automatically collect certain information, including:

  • Device and browser information (for example, browser type, operating system, device identifiers)
  • IP address and approximate location derived from IP
  • Usage data (for example, pages visited, actions taken, and feature usage)
  • Log and diagnostic information to help maintain security and performance

3. How We Use Your Information

We use information we collect to:

  • Provide, operate, and maintain the Service
  • Create and manage accounts, authenticate users, and enable features
  • Process subscriptions and payments and send transaction-related messages
  • Respond to support requests and communicate with you about the Service
  • Improve the Service, develop new features, and understand usage trends
  • Protect the security and integrity of the Service, including fraud and abuse prevention
  • Comply with legal obligations and enforce our terms and policies

4. Public Boxes and Shared Links

The Service may allow you to mark a box as public or share access through a link or QR code. If you make a box public or share access:

  • Anyone with the link or QR code may be able to view the information you have chosen to share
  • Shared content may be copied, saved, or re-shared by others outside of BoxQR
  • We cannot control or monitor how third parties use shared content once accessed

You are responsible for the information you include in any public or shared box. Do not include sensitive personal data, confidential information, or anything you do not want disclosed.

5. How We Share Information

We do not sell your personal information. We may share information in the following situations:

  • Service Providers: With third parties that help us operate the Service (for example, payment processing, hosting, storage, email delivery, and analytics)
  • AI Providers: When you choose to use AI item detection, resized copies of the photos you submit are sent to the selected third-party AI provider (see Section 6 below)
  • Legal and Safety: When required by law or if we believe disclosure is necessary to protect rights, safety, or prevent fraud and abuse
  • Business Transfers: In connection with a merger, acquisition, financing, reorganization, or sale of assets (information may be transferred as part of that transaction)

6. AI Image Recognition

The Service includes an optional AI item detection feature that can identify objects in photos of your box contents. This feature is not automatic. It is only activated when you explicitly choose to use it by clicking the "Scan with AI" button.

6.1 How It Works

  • When you click "Scan with AI," resized copies of the photos you selected are sent to a third-party AI provider for analysis
  • The AI provider processes the images and returns a list of detected item names
  • We store the detected item names and an image hash (a unique fingerprint of the photo used for caching) in your account
  • You can review, edit, or delete any AI-suggested items before or after saving

6.2 Third-Party AI Providers

Depending on configuration, photos may be processed by one of the following third-party AI providers: OpenAI, Google (Gemini), or Anthropic (Claude). Each provider has its own privacy policy and data handling practices. We send only the resized image data needed for item detection. We do not send your name, email, account details, or other personal information to AI providers.

6.3 What We Do Not Do

  • We do not automatically scan your photos. You must initiate each scan.
  • We do not use your photos or AI results to train AI models. Processing is performed via standard API calls to third-party providers.
  • We do not share AI scan results with other users or third parties beyond the AI provider performing the detection.

7. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain information for as long as necessary to provide the Service and for legitimate business purposes, including to comply with legal obligations, resolve disputes, and enforce agreements. Where available, deleted items may remain recoverable for a limited period before being permanently removed.

9. Your Choices and Rights

Depending on your location, you may have rights to:

  • Access, correct, or delete your personal information
  • Export certain data
  • Opt out of non-essential communications

You can typically manage account information through your account settings. You may also contact us for assistance.

10. Cookies and Similar Technologies

We use cookies and similar technologies to operate the Service (for example, to keep you signed in), remember your preferences, and improve performance. You can control cookies through your browser settings, but some features may not function properly if cookies are disabled.

11. Children's Privacy

The Service is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided information to us, please contact us and we will take appropriate steps.

12. International Users

Your information may be processed and stored in countries other than your country of residence. By using the Service, you understand that information may be transferred and processed outside your jurisdiction.

13. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted with a revised "Last updated" date. Your continued use of the Service after changes become effective constitutes acceptance of the updated policy.

14. Contact Us

If you have questions about this Privacy Policy, contact us at:
Email: [email protected]